Privacy policy (EU)

This Privacy Policy was last updated on October 19, 2019 and applies to citizens of the European Economic Area. In this privacy statement, we explain what we do with the information we collect about you via www.hotel-kosis.at. We recommend that you read this document carefully. During our processing we comply with the legal requirements. This means, among other things:

we clearly indicate the purposes for which we process personal data. This is done through this privacy policy.
we aim to limit our collection of personal information to only that personal information that is needed for legitimate reasons.
We will first obtain your explicit consent to process your personal data in the event that your consent is required.
We take reasonable security measures to protect your personal information and require the same of parties who process personal information on our behalf.
We respect your right to access, correct or delete your personal information upon request.

If you have any questions or would like to know what personal information we have about you, please contact us.

1 Purpose, data and retention period

1.1 We use your data for the following purposes: Contact – by phone, mail, email and/or web formats For this purpose we use the following data:

Name, address and place
E-mail address
Username, passwords and other account-specific data
Visitor behavior
Phone number

The basis on which we can process this data is: Consent obtained Retention period We store this data until the termination of the service. 1.2 We use your data for the following purposes: Payments For this purpose we use the following data:

Name, address and place
E-mail address
Financial data
Visitor behavior
Phone number

The basis on which we can process this data is: Consent obtained Retention period We store this data until the termination of the service. 1.3 We use your data for the following purposes: Registration of an account For this purpose we use the following data:

Name, address and place
E-mail address
Username, passwords and other account-specific data
Visitor behavior
Phone number

The basis on which we can process this data is: Consent obtained Retention period We store this data until the termination of the service. 1.4 We use your data for the following purposes: Circulars For this purpose we use the following data:

Name, address and place
E-mail address

The basis on which we can process this data is: Consent obtained Retention period We store this data until the termination of the service. 1.5 We use your data for the following purposes: To support services or products that your customer wants to buy or has bought For this purpose we use the following data:

Name, address and place
E-mail address
Phone number

The basis on which we can process this data is: Consent obtained Retention period We store this data until the termination of the service. 1.6 We use your data for the following purposes: To comply with legal obligations. For this purpose we use the following data:

Name, address and place
E-mail address
Phone number

The basis on which we can process this data is: Consent obtained Retention period We store this data until the termination of the service. 1.7 We use your data for the following purposes: compiling and analyzing statistics to improve the website. For this purpose we use the following data:

Visitor behavior

The basis on which we can process this data is: Consent obtained Retention period We store this data until the termination of the service. 1.8 We use your data for the following purposes: To offer personalized products and services. For this purpose we use the following data:

Name, address and place
E-mail address
Phone number

The basis on which we can process this data is: Consent obtained Retention period We store this data until the termination of the service.

2 Disclosure to other parties

We do not share your information with third parties.

3 cookies

Our website uses cookies. For more information about cookies, please see our Cookie Policy. We have a data processing agreement with Google. Google may only use the data for other Google services. The inclusion of the full IP address is blocked by us.

4 Safety

We are committed to the security of personal data. We take reasonable security measures to limit misuse of and unauthorized access to personal information. This ensures that only necessary persons have access to your data, that this access is protected and that our security measures are regularly checked.

5 Third party website

This privacy policy does not apply to third party websites that are connected by links on our website. We cannot guarantee that these third parties will handle your personal information in a reliable or secure manner. We recommend that you read the privacy statements of these websites before using them.

6 Supplements to this privacy policy

We reserve the right to make changes to this privacy policy. It is recommended to read this privacy policy regularly to be aware of any changes. In addition, we will inform you wherever possible.

7 Access and processing of your data

If you have any questions or would like to know what personal information we have about you, please contact us. You can reach us using the information below. You have the following rights:

You have the right to know why your personal information is needed, what happens to it, and how long it is kept.
Right of access: You have the right to access your personal data known to us.
Right to rectification: You have the right whenever you wish to amend, correct and have your personal data deleted or blocked.
If you have given us your consent to process your data, you have the right to withdraw this consent and have your personal data deleted.
Right to transfer your data: You have the right to request all of your personal data from one controller and transfer it in its entirety to another controller.
Right to object: You can object to the processing of your data. We comply unless there are legitimate grounds for the processing.

Please make sure that you always clearly state who you are so that we can be sure not to edit or delete the wrong person’s data.

8 Submit a complaint

If you are not satisfied with the way we (your complaint) handle the processing of your personal data, you have the right to lodge a complaint with the data protection authority.

9 Data protection officer

Our data protection officer is registered with the data protection authority in an EU member state. If you have any questions or requests regarding this privacy statement or the data protection officer, you can contact us at info@hotel-kosis.at or +43 5288 62266.

10 Contact details

**** KOSIS Sports Lifestyle Hotel
(former Hotel Sonne)
Village square 2
A-6263 Fügen

Phone: +43 5288 62266
Fax: +43 5280 2218
info@hotel-kosis.at
www.hotel-kosis.at

ADDITIVE+ MARKETING AUTOMATION

To increase customer loyalty and to sell services and additional services, we use software from ADDITIVE OHG, 39011 Lana (BZ), Italy (“ADDITIVE”). In doing so, your data that we collect and process in connection with your inquiry, booking, order, activation, registration or other submission of a form on the website will be analyzed and used to provide you with automated offers for services and additional services. By means of these services and systems, your data is also processed and stored, at least in part, outside the EU or the EEA. The appropriate level of data protection results from an adequacy decision of the European Commission (“Privacy Shield”) or from the concluded order processing agreement. You can object to the use of your data for this purpose at any time via the unsubscribe link in the respective message. The data processing is carried out on the basis of the legal provisions of Art 6 para 1 lit f (legitimate interest) of the DSGVO. Our concern within the meaning of the GDPR (legitimate interest) is the avoidance of disadvantages compared to our competitors, the improvement of our brand awareness as well as the maximization of our economic success through the best possible sales use of the contacts gained.