Good to know

We’ve summarised all of the things you need to know into one overview for you here:

  • Need to take your four-legged friend with you? You can do that! However, only upon request and at an extra cost of €12.00 per dog / per day. Make sure to bring any things you need such as a dog bowl, basket, blanket or any other dog care items. We ask for your understanding should we need to charge for any damage or extra cleaning necessary.
     
  • Arrival/departure: Your room will be ready for you to check in from 4 pm! On departure day please check out by 10 am
     
  • And: For people who have booked with us directly, you can park your car, depending on availability and pre-registration in our underground car park for free. There’s also some very fine wine to taste – KOSIS Cuvée Heideboden!

Overall pricing information

Summer

  • Our prices are per person & per night incl. half board.
  • ATTENTION, prices for winter 2018/19 are excl. local tax!
    Thats € 1,50 per adult (from 15 years) and per night.
  • For bookings that only include breakfast, we will reduce the cost by € 15,00 per person per night.
  • For singles who want to use a double room, there is an extra charge of € 25,00  per night.

Winter

  • Our prices are per person & per night incl. half board.
  • Winter 2018/19 prices are excluded local tax.
    Thats € 1,50 per adult (from 15 years) and per night.
  • For bookings that only include breakfast, we will reduce the cost by € 20,00 per person per night.
  • For singles who want to use a double room, there is an extra charge of € 25,00  per night.
  • On Christmas Eve we charge an extra € 15,00 per person.
  • On New Year’s Eve we charge an extra € 25,00 per person.

Rates for children

Valid for rooms with two full-paying guests

  • Children up to 3 years old stay for no extra cost
  • Children from 4 to 8 years old receive a 60 % discount
  • Children from 9 to 14 years old receive a 40 % discount
  • Guests from 15 years old receive a 10 % discount

Cancellation policy

In case of cancellation …

From one month until one week before arrival there is a cancellation fee of 70% of the overall booking price.


For cancellations within the last week before arrival we’ll charge you 90% of the overall booking price; for people who have to leave before departure date, we still charge the entire booking fee (100%).


In order to be covered in case of unforeseen happenings, we recommend taking out insurance – hotel cancellation plus insurance, which offers much more than just cancellation protection!

 

We can sort out an insurance policy for you at the European Insurance company, or just take out a policy yourself!

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