Privacy policy (EU)

This Privacy Statement was last updated on 19 October 2019 and applies to citizens of the European Economic Area. In this privacy statement, we explain what we do with the information we collect about you via www.hotel-kosis.at. We recommend that you read this document carefully. During our processing we comply with the legal requirements. This means, among other things:

• we clearly state the purposes for which we process your personal data. This is done through this privacy policy.

• we aim to limit our collection of personal information to those personal information that is needed for legitimate reasons.

• we will first obtain your explicit consent to process your personal data in the event that your consent is required.

• we take reasonable security measures to protect your personal information and also require parties who process personal information on our behalf to do so.

• we respect your right to access, correct or delete your personal data upon request.

If you have any questions or would like to know what personal information we have about you, please contact us.

1 Purpose, data and retention period

1.1 We use your information for the following purposes: Contact - by phone, post, e-mail and / or web formats For this purpose we use the following data:

• Name, address and location
• E-mail address
• Username, passwords, and other account-specific data
• visitor behavior
• phone number

The basis on which we can process this data is: consent obtained retention period We store this data until the termination of the service. 1.2 We use your data for the following purposes: Payments For this purpose we use the following data:

• Name, address and location
• E-mail address
• financial data
• visitor behavior
• phone number

The basis on which we can process this data is: consent obtained retention period We store this data until the termination of the service. 1.3 We use your data for the following purposes: Registration of an account For this purpose we use the following data:

• Name, address and location
• E-mail address
• Username, passwords, and other account-specific data
• visitor behavior
• phone number

The basis on which we can process this data is: consent obtained retention period We store this data until the termination of the service. 1.4 We use your data for the following purposes: Circulars For this purpose we use the following data:

• Name, address and location
• E-mail address

The basis on which we can process this data is: consent obtained retention period We store this data until the termination of the service. 1.5 We use your information for the following purposes: To support services or products that your customer wishes to buy or has purchased. For this purpose we use the following data:

• Name, address and location
• E-mail address
• Phone number

The basis on which we can process this data is: consent obtained retention period We store this data until the termination of the service. 1.6 We use your information for the following purposes: To comply with legal obligations. For this purpose we use the following data:

• Name, address and location
• E-mail address
• Phone number

The basis on which we can process this data is: consent obtained retention period We store this data until the termination of the service. 1.7 We use your data for the following purposes: Creation and analysis of statistics to improve the website. For this purpose we use the following data:

• visitor behavior

The basis on which we can process this data is: consent obtained retention period We store this data until the termination of the service. 1.8 We use your information for the following purposes: To provide personalized products and services. For this purpose we use the following data:

• Name, address and location
• E-mail address
• Phone number

The basis on which we can process this data is: consent obtained retention period We store this data until the termination of the service.

2 Disclosure to other parties

We do not share your information with third parties.

3 Cookies

Our website uses cookies. For more information about cookies, please see our Cookie Policy. We have a data processing agreement with Google. Google may only use the data for other Google services. The inclusion of the full IP address is blocked by us.

4 Security

We are committed to the security of personal information. We take reasonable security measures to limit abuse and unauthorized access to personal information. This ensures that only necessary people have access to your data, that access is protected, and that our security measures are regularly reviewed.

5 Third party website

This Privacy Policy does not apply to third-party websites linked by links on our website. We can not guarantee that these third parties will treat your personal information in a reliable or secure manner. We recommend that you read the privacy statements of these websites before using them.

6 Additions to this Privacy Policy

We reserve the right to make changes to this Privacy Policy. It is recommended that you regularly read this Privacy Policy to be aware of any changes. In addition, we inform you wherever possible.

7 Access and edit your data

If you have any questions or would like to know what personal information we have about you, please contact us. You can reach us using the information below. You have the following rights:

• You have the right to know why your personal information is needed, what happens to you and how long they are kept.

• Access right: You have the right to access your personal information known to us.

• Right to correction: You have the right whenever you wish to supplement, correct and delete or block your personal data.

• If you have given us your consent to the processing of your data, you have the right to withdraw this consent and to have your personal data deleted.

• Right to data transfer: You have the right to request all your personal data from a controller and to transfer them in their entirety to another controller.

• Right of objection: You can object to the processing of your data. We comply with this unless there are legitimate reasons for the processing.

Please make sure you always state who you are, so we can be sure not to edit or delete the wrong person's details.

8 Submit a complaint

If you are not satisfied with the way in which we (your complaint) handle the processing of your personal information, you have the right to lodge a complaint with the Data Protection Authority.

9 Data Protection Officer

Our Data Protection Officer is registered with the Data Protection Authority in an EU Member State. If you have any questions or requests regarding this privacy policy or privacy officer, you can contact us at info@hotel-kosis.at or +43 5288 62266.

10 Contact details